Online banking
What accounts are available for online banking access?
What can online banking do for me?
How do I sign up for online and mobile banking?
How do I view my account(s) using online banking?
What is the difference between my current balance and my available balance?
What is the secure messaging feature?
How often can I transfer funds to another Flagstar Bank account?
What kind of alerts can I set up?
How do I use Quicken or QuickBooks with online banking?
How do I find my full account number and routing and transit number?
Can I reorder checks online?
What are Debit Card Controls?
How do I get to Debit Card Controls?
How do I block international transactions?
How do I set debit card limits by region?
How do I block a specific merchant type on my debit card?
How do I block a transaction type from my debit card?
How do I set a specific transaction amount limit on my debit card?
How do I set debit card alerts?
How do I block my card?
Pending transactions
What are pending transactions?
Where are my pending transactions located?
Bill pay
What is bill pay?
How do I enroll in bill pay?
Are there any fees to use bill pay?
How do I find my previous payments in bill pay?
Money transfers
What types of transfers do you offer?
What is the minimum amount I can transfer using External Transfer?
Online statements
Are eStatements available?
Enhanced security
What happens if you log in from a different computer?
What is verification code?
Mobile banking
What can Mobile Banking do for me?
Which services does mobile banking1 include?
How do I access mobile banking?
What is text banking?
What are the keywords for text banking?
What are instant balances?
What does "standard text and data rates may apply" mean?
I keep getting locked out of my account when I try to log in on my mobile phone. Why doesn't it accept my login information?
What does "standard text and data rates may apply" mean?
Will the ATM & Branch Locations page show me fee-free ATMs?
Mobile check deposit
Is there a fee to use mobile check deposit?
What are my daily deposit limits?
Will I have any funds available immediately after depositing a check?
What happens if I attempt to deposit a check that is not eligible for mobile deposit, like an international check?
What happens if I accidentally deposit the same check twice?
How many days of check deposit history can I see?
How long should I keep my deposited checks?
Why am I not able to access mobile deposit?
What are tips for taking a good photo of your check?
What types of checks are ineligible for mobile deposit?
Zelle®
What is Zelle®?
Who can I send money to with Zelle?
How do I use Zelle?
How do I get started?
Someone sent me money with Zelle. How do I receive it?
What types of payments can I make with Zelle?
Are there any fees to send money using Zelle?
What if I want to send money to someone whose bank doesn’t offer Zelle?
How does Zelle work?
Can I use Zelle internationally?
Can I cancel a payment?
How long does it take to receive money with Zelle?
Will the person I send money to be notified?
Is my information secure?
I’m unsure about using Zelle to pay someone I don’t know. What should I do?
What if I get an error message when I try to enroll an email address or U.S. mobile number?